Privacy policy

Privacy Policy

We, at Baby Charlotte, are committed to respecting your online privacy and recognize your need for appropriate protection and management of any personally identifiable information ('Personal Information') you share with us.

Baby Charlotte has established this Online Privacy Policy so that you can understand the care with which we intend to treat your Personal Information. Personal Information means any information that may be used to identify an individual, including, but not limited to, a first and last name, a home or other physical address, an e-mail address or other contact information, whether at work or at home. By using the 'Opt Out' feature, you can visit Baby Charlotte's web pages without telling us who you are or revealing any Personal Information about yourself.

Baby Charlotte strives to comply with all applicable laws around the globe that are designed to protect your privacy. Although legal requirements may vary from country to country, Baby Charlotte intends to adhere to the principles set forth in this Online Privacy Policy. Our goal is to provide protection for the Personal Information we use here at Baby Charlotte, to ensure an enjoyable shopping experience, i.e. form autofills and previously visited pages and searches. Shopify collects data for the same reasons, but also shares data with third-parties in order to show you ads on other websites that are more relevant to your interests. This is beyond our control as users of the Shopify platform, so we have now added both a 'Cookies Permissions' pop-up as well as an all-encompassing 'Opt-Out' feature.

Cookies and Other Tracking Technology

Some of our web pages utilize 'cookies' and other tracking technologies. A 'cookie' is a small text file that may be used, for example, to collect information about web site activity. Some cookies and other technologies may serve to recall Personal Information previously indicated by a web user. Most browsers allow you to control cookies, including whether or not to accept them and how to remove them.

Tracking technologies may record information such as Internet domain and host names; Internet protocol (IP) addresses; browser software and operating system types; click stream patterns; and dates and times that our site is accessed. Our use of cookies and other tracking technologies allows us to improve our web site and your web experience. We may also analyze information that does not contain Personal Information for trends and statistics.

To protect your privacy, we have adopted the following principles:

Security

Wherever your Personal Information may be held within Baby Charlotte or on its behalf, we intend to take reasonable and appropriate steps to protect the Personal Information that you share with us from unauthorized access or disclosure. All your ordering information relating to credit card information is secured by the credit card provider and governed by their security and privacy policy. Baby Charlotte does not receive or maintain any of the customer's credit card information on its system.

For site security purposes and to ensure that this service remains available to all users, Baby Charlotte web servers employ industry-standard methods to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage. Unauthorized attempts to upload information or change information on Baby Charlotte servers are strictly prohibited and may be punishable by law.

In the specific context of this security monitoring, there is no expectation of privacy. However, only in the case of actual law enforcement investigations, will we attempt to identify individual users or their usage habits.

Access/Accuracy

To the extent that you do provide us with Personal Information, Baby Charlotte wishes to maintain accurate Personal Information. Where we collect Personal Information from you on the web, our goal is to provide a means of contacting Baby Charlotte should you need to update or correct that Information. If for any reason those means are unavailable or inaccessible, you may send updates and corrections about your Personal Information to support@babycharlotte.com we will make reasonable efforts to incorporate the changes in your Personal Information that we hold as soon as practicable.

Third Party Services

Third parties may provide certain services available from Baby Charlotte on our behalf. Baby Charlotte may provide information, including Personal Information that we collect on the web to third party service providers to help us deliver programs, products, information and services.

Baby Charlotte does not intend to transfer Personal Information without your consent to third parties who are not bound to act on our behalf unless such transfer is legally required. Similarly, it is against our policy to sell Personal Information collected online. Shopify however, does indicate that they share information for targeted advertising to enhance your shopping experience.

Your Consent

By using this web site, you consent to the terms of our Online Privacy Policy and to our processing of Personal Information for the purposes given above as well as those explained where we collect Personal Information on the web. Should the Online Privacy Policy change, we intend to take every reasonable step to ensure that these changes are brought to your attention by posting all changes prominently on our web site for a reasonable period of time.

Opt out Policy

As described in our Privacy Policy, Shopify may collect personal information from your interactions with us and our website, including through cookies and similar technologies. They may also share this personal information with third parties, including advertising partners. This is done in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in the privacy policy.

Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing," or "targeted advertising" under certain privacy laws. We believe that wherever you live, you should have the right to opt out of these activities. If you would like to exercise this opt-out right, please click the link below.

https://www.babycharlotte.com/pages/ccpa-opt-out

If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, Shopify will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.

Please note that the Shopify Cookies Opt-Out feature applies to the collection of cookies and data by Shopify and third-party sites. Any subscriptions, wish lists, or gift registrations you have set up with Baby Charlotte will remain active. Similarly, email campaigns you have signed up for with us will remain active unless you have unsubscribed.